Ready to take your career to new heights?
We’re looking for ambitious talent to help us innovate, problem-solve, and find new ways to better serve our customers.
Account Manager
At Further Insights, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as the main point of contact. The account manager, in collaboration with our team, will lead the charge in developing and implementing data-driven marketing plans and strategies for our clients.
Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should be comfortable working with Google Suite, Asana, Hubspot, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
-
Act as the main point of contact in all matters relating to client concerns and needs
Build and strengthen client relationships to achieve long-term partnerships
Work with the client and internal teams to develop strategic marketing plans and ensure KPIs are being met
Work with various types of software for digital marketing including but not limited to Google Suite, Facebook Business Manager, Hubspot, etc.
Maintain accurate client records, keeping track of any account updates
Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
-
Collaborate with the account director, internal team members, clients, and partners
Take inquiries and requests from clients and address their needs in a timely manner
Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
Execute market research, review customer data and develop weekly progress reports to give to clients and higher-ups within the organization
Collaborate with our creative studio team to develop marketing materials such as whitepapers, case studies, presentations, etc.
Collaborate with and manage marketing associates, content publishers and other internal team members to execute ongoing client marketing initiatives
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
-
Internship or professional experience in a marketing or customer service role
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Good attention to detail and organizational skills
Ability to work virtually.
Basic graphic design skills
Basic social media management skills
An entrepreneurial spirit with the desire to grow both professionally and personally.
-
Proven track record of working with and receiving positive customer feedback
Professional certifications:
Google
Facebook
Hubspot
Ad Operations Specialist
Further Insights is seeking an Ad Operations Specialist to work with our team to develop and implement digital advertising campaigns for our clients. You will assist Account Managers in developing, implementing, managing, and optimizing campaigns on various platforms, including but not limited to Google, Facebook, and LinkedIn.
The Ad Ops Specialist develops, launches, troubleshoots, and measures digital ad campaigns. This person sets up, executes, and manages multiple campaigns on a day-to-day basis to ensure consistent ad delivery and performance.
Additionally, this position tracks key metrics, analyzes data, and actively implements optimization strategies to increase ad effectiveness.
-
Manage and optimize ad campaigns on various platforms including but not limited to Google Ads, Facebook Ads, LinkedIn Ads
Act as the main point of contact for technical issues related to ad functions
Work with account managers and clients to ensure optimal campaign performance
Implement, track, ensure QA, measure, analyze, and report the performance of multiple advertising campaigns
Create detailed performance reports
Propose optimization strategies, leveraging key metrics and KPI's
-
2+ years of experience managing digital ad campaigns
Proficiency with Google (Analytics, Ads, Tag Manager, Search Console, Data Studio)
Proficiency with Facebook Business Manager including Facebook Ads and Facebook Pixel
A high level of attention to detail.
Desire to learn more and drive innovation for the company
Ability to work virtually
An entrepreneurial spirit with the desire to grow both professionally and personally.
Social Media Content Coordinator
Do you have a passion for social media and growing brands? We’re looking for a motivated, detail-oriented, and creative individual to take on the role of our Social Media Coordinator. This individual will create compelling copy that attracts, engages, and supports lead generation and nurturing efforts at every stage of the marketing funnel. Additionally, the ideal candidate has the ability to write to a variety of audience personas and an understanding of the ways different media alter content.
The position will begin part-time with the opportunity to expand into a full-time role in the next couple of months.
-
Develop and maintain social channels for all clients
Monitoring and tracking all content and social campaigns
Develop an optimal posting schedule, considering web traffic and customer engagement metrics
Stay up-to-date with changes in all social platforms ensuring maximum effectiveness (trends, technology, new emerging platforms, etc.)
Research audience preferences and discover current trends
Create engaging text, image, and video content
Suggest new ways to attract prospective customers, like promotions and competitions
-
Prior experience with working on multiple social media platforms (required)
In-depth knowledge of SEO, keyword research, and Google Analytics
Ability to deliver creative content (text, image, and video)
Familiarity with online marketing strategies and marketing channels
Ability to gasp future trends in digital technologies and act proactively
Detail-oriented
Excellent communication skills
Multitasking and analytical skills
Canva and Photoshop skills (preferred)